Effective management of clients and their expectations can be key in the conduct of negotiations. This presentation seeks to provide insights on basic methods that one can adopt in setting realistic expectations and handling difficult conversations with one’s client, in order to ensure client satisfaction and acceptable outcome(s) in negotiations.
Alden Yeoh is a partner of Kuruvilla, Yeoh & Benjamin. He advises both local and foreign clients on corporate, commercial, compliance and contractual matters, in addition to transactional and conveyancing matters.
Apart from commercial practice, he has served as the Chairperson of the Kuala Lumpur Bar Committee Corporate and Conveyancing Practice Committee, and is a member of the Bar Council Conveyancing Practice Committee since 2021.
Event Policy
Places are limited and registration is on a first-come, first-served basis. The registration for this session will close on 14 Apr 2025 (Monday), at 12:00 pm.
For events with registration fees, all payments must be made in advance, including bank charges. Registration will be confirmed once proof of payment is provided by email or fax, and full payment is received.
The organiser reserves the right to modify, cancel or postpone the event, should circumstances arise that make such action necessary, whereupon all registration fees paid will be refunded.
Cancellation
Cancellations must be made in writing.
Please note that there will be no refunds for cancellations, but substitutions are allowed. Kindly inform us in writing with the relevant details at least three days in advance.
If you have failed to inform the organiser on your cancellation for three consecutive times, you may be blacklisted for future events.
Transferal
You are allowed to transfer your place to another participant, but you must notify the organiser with the necessary details at least three days in advance.
Attendance
CPD points for CPD Scheme will not be awarded to lawyers and pupils in chambers from Peninsular Malaysia who arrive more than 15 minutes late, are not present throughout the event, or leave before its scheduled end.
Privacy
The personal information that you provide to the Bar Council, whether now or in the future, may be used, recorded, stored, disclosed or otherwise processed by or on behalf of the Bar Council for the purposes of facilitation and organisation of this event, research and audit, maintenance of a participant database for the promotion of this event, and such ancillary services as may be relevant.
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