Description
Studies have shown that the post-merger and acquisition (“M&A”) integration of two businesses can affect customer perception, including important factors such as brand loyalty and customer-company relationships.
As part of our seminar, two key questions will be considered:
(i) The potential impact on brand and consumer loyalty post-M&A; and
(ii) Practical steps that can be taken to mitigate the impact.
This seminar is relevant to a company’s Board, directors and senior management of consumer facing businesses (whether as a buyer, a target company, merger partner or joint venture partner).
Agenda:
- Brief
- M&A integration considerations:
- Brand and customer loyalty considerations;
- Culture;
- People;
- Communication strategies; and
- Technology
- Practical steps to consider;
- Case studies; and
- Key takeaways
Speaker
Geoff Allen is a partner in the international corporate department and head of the corporate commercial team of Trowers & Hamlins LLP's office in Kuala Lumpur.
During the first part of his career, Geoff worked in the United Kingdom and Saudi Arabia where he advised a broad spectrum of international M&A transactions before moving in-house with Arabtec Holding PJSC, a leading UAE contractor company, where he became Group General Counsel and Board Secretary. Geoff left the UAE in 2020 to return to the UK as a senior legal consultant for Centrica plc, a leading UK energy supplier, until relocating to join Trowers & Hamlins in Kuala Lumpur in 2022.
Geoff’s corporate M&A experience focuses on acquisitions, disposals, joint ventures, cross-border investments, corporate restructuring, board and governance related issues together with general corporate advisory matters. Whilst in-house, Geoff has been engaged in numerous M&A and joint venture transactions and has developed strong commercial skills together with a hands-on perspective on the construction industry, overseeing social and economic infrastructure projects in the Middle East, North Africa, Commonwealth of Independent States (“CIS”) and Asia.
More recently, Geoff has gained experience in the energy sector, primarily in energy supply to homes and businesses, and upstream oil and gas operations.
Jessica Wee is an associate in the international department of Trowers & Hamlins, based in Kuala Lumpur. She joined the firm in 2021.
Jessica advises on a wide range of corporate and commercial matters with a focus on domestic and cross-border mergers and acquisitions; capital markets; corporate advisory and compliance matters. She is experienced in working with an array of multinational clients in respect of mergers and acquisitions including, corporate restructurings; joint ventures; and takeovers.
Jessica has experience in advising a range of clients, including governmental institutions, banks, and operating businesses, in various sectors including private equity, financial services, leasing and hire purchase, telecommunications, healthcare, food & beverage, insurance, education and aviation. hire purchase, telecommunications, healthcare, food & beverage, insurance, education and aviation.
Terms and Conditions
Event Policy
Places are limited and registration is on a first-come, first-served basis.
For events with registration fees, all payments must be made in advance, including bank charges. Registration will be confirmed once proof of payment is provided by email or fax, and full payment is received.
For events that are not organised by Bar Council, please note that you are subject to the relevant terms and conditions specified by the external providers.
Cancellation
Cancellations must be made in writing.
If you have failed to inform the organiser on your cancellation for three consecutive times, you may be blacklisted for future events.
Refunds
Refunds will be processed after the event is completed. This may take up to 30 business days. The conditions for refunds are as follows:
- Full refunds will be issued if the event is cancelled or postponed by the organiser due to some circumstances.
- No refunds for this course. However substitution is allowed.
The organiser reserves the right to modify, cancel or postpone the event, should circumstances arise that make such action necessary, whereupon all registration fees paid will be refunded.
Transferral
You are allowed to transfer your place to another participant, but you must notify the organiser with the necessary details.
Attendance
CPD points will not be awarded to lawyers and pupils in chambers from Peninsular Malaysia who arrive more than 15 minutes late, are not present throughout the event, or leave before its scheduled end.
Privacy
The personal information that you provide to the Bar Council, whether now or in the future, may be used, recorded, stored, disclosed or otherwise processed by or on behalf of the Bar Council for the purposes of facilitation and organisation of this event, research and audit, maintenance of a participant database for the promotion of this event, and such ancillary services as may be relevant.
Disclaimer
- Materials will be emailed only. No printed notes will be provided.
- No recording of the event is permitted via any means at any time.
- No part of the event content may be used/reproduced in any form without the written and explicit consent of the Bar Council and speaker(s).
