The Impact of Technology in the Legal Workspace: Connecting the Dots

6 Mar 2019 - Wed / 1 day / 1:00pm - 7:00pm / Asian International Arbitration Centre, (Formerly known as KLRCA), Bangunan Sulaiman, Jalan Sultan Hishamuddin, 50000 Kuala Lumpur

If discussions about legal technology leave you cold because you do not feel connected to how this is going to impact your legal workspace or your law firm; if legal technology terminology sounds like gibberish; or if you think that all you actually need is Microsoft Office to cover all your technology needs — come join us and start connecting the dots!

Through a unique collaboration between Bar Council and the College of Law Australia & New Zealand (“CoL”), explore some of the “what” and “how” of technology in the legal workspace.

Organisers: Bar Council, College of Law, Lee Hishammuddin Allen & Gledhill

CPD: Bridges
CPD Points: 2
Circular No: 026/2019
Event Code:


Register to join us face-to-face or via live streaming online on Zoom!

Registration will include complimentary access to one CoL CPD Course (worth RM150) selected from a new CPD series that is based on its LLM (Applied Law) programme (worth 3 CPD points on completion): Limited to first 30 registered participants


1:00 pmWelcoming Remarks
by George Varughese, President, Malaysian Bar
1:15 pmReinventing Legal Practice — What Got Us Here, Will Not Get Us There!
by Terri Mottershead, CLI Executive Director, CoL

The legal industry is undergoing profound transformation, and while much of the focus has been on legaltech and artificial intelligence, that is just the tip of the iceberg. Law will never be practised the same way again!

The traditional law firm business model is changing. Firms are merging, acquiring and reforming new leadership and management teams, and embracing different ways to conceive, develop and deliver legal services and products. Workforces, workplaces and workspaces are changing. New and different skills are critical to meeting client expectations in an increasingly crowded and sophisticated legal marketplace. Amidst all this change, one thing is certain — what got us here, will not get us there!

In this interactive seminar, Terri Mottershead will identify the changes taking place in the legal industry, and connect them to the new capabilities of the legal leaders and legal professionals who will successfully navigate them. She will draw on her local and international experience to challenge your assumptions, and encourage you to share your experiences, experiments and collaborations on future-proofing for the next best practices.
2:30 pmDigital Transformation
by Jennifer Walbank, Director of Technology and Information Systems, CoL

Digital transformation is the integration of digital technology into all areas of a business, resulting in fundamental changes to how businesses operate and how they deliver value to customers.

The areas of focus for transformation are:
• Customer experience
• Product and service innovation
• Marketing and sales
• Automated provisioning of services
• Risk optimisation (customer insights)
• Enhanced control via real-time information provisioning and decision making

The outcomes of digital transformation for businesses have been the provisioning of better decision making based on data analytics; greater connectivity with customers, colleagues and suppliers; achieving greater productivity with automation, replacing the high-volume, low-value transactions with automated machine technology; and the ability to innovate products, business models and operating models.

Jennifer Walbank will discuss the digital transformation at CoL and other legal entities that have benefited from their journeys.
4:00 pmSecurity Focus in the Digitally-Transformed World — New Threats and Information Security
by Jennifer Walbank, Director of Technology and Information Systems, CoL

This session will focus on security in the new world, and provide a definition of what cybersecurity really is and what is practical to deploy. Gain a high-level approach to insight into the appropriate level of security deployment and expenditure; a common understanding across the business of what is important to protect, and what the new threats and gateways are; as well as the levels of protection necessary for data in today’s data-driven businesses, including compliance with General Data Protection Regulation.
5:15 pmAsk Your Questions
Take this opportunity to ask questions about more cohesive incorporation of technology into your workspace, and explore perspectives from Terri Mottershead, Jennifer Walbank, and our very own Members of the Bar, Suaran Singh Sidhu and Leon Gan Han Chen. Explore also how you can prepare for and take advantage of technological advancements in the legal workplace.

• Terri Mottershead, CLI Executive Director, CoL
• Jennifer Walbank, Director of Technology and Information Systems, CoL
• Suaran Singh Sidhu, Partner, The Law Partnership
• Leon Gan Han Chen, Partner, Messrs Halim Hong & Quek

Raphael Tay, Partner, Messrs Lee Hishammuddin Allen & Gledhill



Terri Mottershead, CLI Executive Director, CoL
Read her full profile here.

Jennifer Walbank, Director of Technology and Information Systems, CoL
Read her full profile here, and her perspectives about digital security here.

Suaran Singh Sidhu, Partner, The Law Partnership
Read his full profile here.

Leon Gan Han Chen, Partner, Messrs Halim Hong & Quek
Read his full profile here.


Raphael Tay, Partner, Lee Hishammuddin Allen & Gledhill
Read his full profile here.

Terms and Conditions

Places are limited and registration is on a first-come, first-served basis.

For events with registration fees, all payments must be made in advance, including bank charges. Registration will be confirmed once proof of payment is provided by email or fax, and full payment is received.

For events that are not organised by Bar Council, please note that you are subject to the relevant terms and conditions specified by the external providers.


Cancellations must be made in writing at least 48 hours prior to the event.

If you have failed to inform the organiser on your cancellation for three consecutive times, you may be blacklisted for future events.


Refunds will be processed after the event is completed. This may take up to 30 business days. The conditions for refunds are as follows:

  • Full refunds will be issued if the cancellation is notified to the organiser three business days before the event.
  • No refunds will be issued if the cancellation is notified to the organiser less than three business days from the event.

The organiser reserves the right to modify, cancel or postpone the event, should circumstances arise that make such action necessary, whereupon all registration fees paid will be refunded.


You are allowed to transfer your place to another participant, but you must notify the organiser with the necessary details.


CPD points will not be awarded to lawyers and pupils in chambers from Peninsular Malaysia who arrive more than 15 minutes late, are not present throughout the event, or leave before its scheduled end.


The personal information that you provide to the Bar Council, whether now or in the future, may be used, recorded, stored, disclosed or otherwise processed by or on behalf of the Bar Council for the purposes of facilitation and organisation of this event, research and audit, maintenance of a participant database for the promotion of this event, and such ancillary services as may be relevant.


  • Materials will be emailed only. No printed notes will be provided.
  • No recording of the event is permitted via any means at any time.
  • No part of the event content may be used/reproduced in any form without the written and explicit consent of the Bar Council and speaker(s).



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