Building a high-performance culture is a priority for organisations globally. From increasing employee engagement and developing leadership competency to improving retention and accelerating innovation, the focus on human capital is driving organisations to rethink the way work gets done.
Research shows that high-performance cultures are cultivated by employees who effectively dialogue around high-stakes topics, hold others accountable, and remove barriers to change. These crucial skills help organisations create alignment by fostering open dialogue around high-stakes, emotional, or risky topics — at all levels of the organisation.
By learning how to speak and to be heard, as well as encouraging others to do the same, you can generate the best ideas, make high-quality decisions, and then act on your decisions with unity and commitment, thereby driving synergy between results and teamwork.
This session centres on understanding the challenges that exist in organisations and the crucial skills needed to develop bench strength in an organisation’s “Cultural Operating System” (“COS”) — a prerequisite to building a high-performance culture.
Outline of Topics:
(1) Introduction to Cultural Operating System (“COS”)
(2) The Challenges
(3) The Four Crucial Skills and Tools to Build a High- Performance Culture
(4) Crucial Conversations — Skills and Tools for Accountability and Results
(5) Question-and-Answer Session
Kim Yeong, Senior Consultant and Executive Coach
Kim Yeong brings more than 12 years of experience in consulting, training and coaching to the Leadership Resources facilitator faculty.
Specialising in leadership effectiveness, change management and team development, Kim works with individuals, teams and organisations to increase effectiveness and achieve bottom-line results.
Kim is a Master Trainer for VitalSmarts® programmes including Crucial Conversations®, Crucial Accountability®, and Influencer: The New Science of Leading Change®.
Terms and Conditions
Places are limited and registration is on a first-come, first-served basis.
For events with registration fees, all payments must be made in advance, including bank charges. Registration will be confirmed once proof of payment is provided by email or fax, and full payment is received.
For events that are not organised by Bar Council, please note that you are subject to the relevant terms and conditions specified by the external providers.
Goods and Services Tax ("GST")
Certain supplies of goods and services that we make may be subject to GST, and we are required to levy GST on such taxable goods and services from 1 Apr 2015.
We reserve the right to implement any necessary changes to our policies on goods and services that we may supply or on supplies we may receive from vendors.
Cancellations must be made in writing at least 48 hours prior to the event.
If you have failed to inform the organiser on your cancellation for three consecutive times, you may be blacklisted for future events.
Refunds will be processed after the event is completed. This may take up to 30 business days. The conditions for refunds are as follows:
- Full refunds will be issued if the cancellation is notified to the organiser three business days before the event.
- No refunds will be issued if the cancellation is notified to the organiser less than three business days from the event.
The organiser reserves the right to modify, cancel or postpone the event, should circumstances arise that make such action necessary, whereupon all registration fees paid will be refunded.
You are allowed to transfer your place to another participant, but you must notify the organiser with the necessary details.
CPD points will not be awarded to lawyers and pupils in chambers from Peninsular Malaysia who arrive more than 15 minutes late, are not present throughout the event, or leave before its scheduled end.
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- Materials will be emailed only. No printed notes will be provided.
- No recording of the event is permitted via any means at any time.
- No part of the event content may be used/reproduced in any form without the written and explicit consent of the Bar Council and speaker(s).